Privacy Policy for Platinum Details
Platinum Details is committed to protecting the privacy and security of information collected from our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect information when you interact with our services, including our auto, RV, and marine detailing and surface protection services, available across Port Saint Lucie and the Treasure Coast.
Information We Collect
We collect various types of information to provide and improve our premium detailing services.
Personal Information You Voluntarily Provide:
- Contact Information: When you request a quote, schedule a service, or communicate with us, you may provide your name, phone number, and email address. This allows us to respond to inquiries and coordinate services.
- Vehicle Information: To accurately quote and perform detailing services, we may collect details about your vehicle or watercraft, such as make, model, year, and current condition.
- Service Preferences: Information regarding your specific detailing needs, such as preferred services (e.g., ceramic coatings, paint correction, deep interior cleaning), scheduling preferences, and other special requests.
Information Collected Automatically:
- Website Usage Data: When you visit platinumdetailsfl.com, our servers automatically record information such as your IP address, browser type, referring pages, pages viewed, and the time spent on our site. This helps us understand how visitors interact with our online platform and improve user experience.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control the use of cookies at the individual browser level.
How We Use Your Information
The information we collect is used for various purposes related to providing and improving our services:
- Service Provision: To schedule, confirm, and perform detailing services, including mobile services at your preferred location.
- Communication: To respond to your inquiries, provide quotes, send service reminders, and communicate about your service appointments.
- Service Improvement: To understand service demand, analyze trends, and continually enhance our detailing techniques, product selection, and customer experience.
- Marketing and Promotions: With your consent, we may use your contact information to send you updates, special offers, and information about new services that might be of interest.
- Security and Fraud Prevention: To protect our services and users from fraudulent or illegal activities.
Sharing and Disclosure of Information
Platinum Details respects your privacy and will not sell or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us in operating our business and delivering services (e.g., payment processing, scheduling software, website analytics). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction, subject to the same privacy commitments.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
Your Privacy Rights (GDPR & Other Laws)
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Third-Party Websites
Our website may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, please contact us at:
Platinum Details
1608 SW Harbour Isles Cir
Port Saint Lucie, FL 34986